{"id":1754,"date":"2025-12-27T12:47:36","date_gmt":"2025-12-27T12:47:36","guid":{"rendered":"https:\/\/accoladesigns.tech\/motoguru\/?page_id=1754"},"modified":"2025-12-27T12:47:36","modified_gmt":"2025-12-27T12:47:36","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/accoladesigns.tech\/motoguru\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"[vc_section type=&#8221;full_width_background&#8221; text_color=&#8221;dark&#8221; top_padding=&#8221;6%&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;6%&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; content_layout=&#8221;default&#8221; advanced_gradient_display_type=&#8221;linear&#8221;][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; desktop_text_alignment=&#8221;center&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;flexbox&#8221; flex_layout_desktop=&#8221;column&#8221; flex_justify_content_desktop=&#8221;center&#8221; flex_align_items_desktop=&#8221;center&#8221; flex_align_items_phone=&#8221;&#8221; flex_wrap_desktop=&#8221;nowrap&#8221; flex_reverse_desktop=&#8221;false&#8221; gradient_type=&#8221;default&#8221;][nectar_responsive_text inherited_font_style=&#8221;h1&#8243; text_color=&#8221;#2D0000&#8243; text_direction=&#8221;default&#8221; max_width=&#8221;700px&#8221;]Terms &amp; Conditions[\/nectar_responsive_text][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_direction=&#8221;default&#8221; max_width=&#8221;800px&#8221;]\n<p style=\"text-align: left;\" data-start=\"490\" data-end=\"755\">These Terms and Conditions (\u201cTerms\u201d) govern your access to and use of the MotoGuru website, mobile application, and related services (collectively, the \u201cPlatform\u201d), operated by <strong data-start=\"667\" data-end=\"708\">MotoGuru Technologies Private Limited<\/strong> (\u201cMotoGuru\u201d, \u201cCompany\u201d, \u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d).<\/p>\n<p style=\"text-align: left;\" data-start=\"757\" data-end=\"910\">By accessing, browsing, or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform or its services.<\/p>\n<p style=\"text-align: left;\" data-start=\"912\" data-end=\"987\">These Terms constitute a legally binding agreement under the laws of India.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"994\" data-end=\"1026\"><strong data-start=\"997\" data-end=\"1026\">1. Nature of the Platform<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"1028\" data-end=\"1191\">MotoGuru is a technology-enabled platform that helps car owners discover, compare, and connect with verified independent garages for vehicle servicing and repairs.<\/p>\n<p style=\"text-align: left;\" data-start=\"1193\" data-end=\"1202\">MotoGuru:<\/p>\n<ul style=\"text-align: left;\">\n<li data-start=\"1205\" data-end=\"1246\">Does <strong data-start=\"1210\" data-end=\"1217\">not<\/strong> own or operate any garages<\/li>\n<li data-start=\"1249\" data-end=\"1324\">Does <strong data-start=\"1254\" data-end=\"1261\">not<\/strong> directly provide mechanical, repair, or maintenance services<\/li>\n<li data-start=\"1327\" data-end=\"1403\">Acts only as a facilitator between users and third-party service providers<\/li>\n<\/ul>\n<p style=\"text-align: left;\" data-start=\"1405\" data-end=\"1462\">All services are performed solely by independent garages.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"1469\" data-end=\"1490\"><strong data-start=\"1472\" data-end=\"1490\">2. Eligibility<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"1492\" data-end=\"1501\">You must:<\/p>\n<ul style=\"text-align: left;\">\n<li data-start=\"1504\" data-end=\"1535\">Be at least <strong data-start=\"1516\" data-end=\"1535\">18 years of age<\/strong><\/li>\n<li data-start=\"1538\" data-end=\"1594\">Have the legal capacity to enter into a binding contract<\/li>\n<li data-start=\"1597\" data-end=\"1631\">Comply with applicable Indian laws<\/li>\n<\/ul>\n<p style=\"text-align: left;\" data-start=\"1633\" data-end=\"1729\">If you are using MotoGuru on behalf of an organization, you confirm you are authorized to do so.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"1736\" data-end=\"1777\"><strong data-start=\"1739\" data-end=\"1777\">3. User Account &amp; Responsibilities<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"1779\" data-end=\"1855\">To access certain features, you may need to create an account. You agree to:<\/p>\n<ul style=\"text-align: left;\">\n<li data-start=\"1858\" data-end=\"1899\">Provide accurate and complete information<\/li>\n<li data-start=\"1902\" data-end=\"1947\">Maintain confidentiality of login credentials<\/li>\n<li data-start=\"1950\" data-end=\"2004\">Be responsible for all activities under your account<\/li>\n<\/ul>\n<p style=\"text-align: left;\" data-start=\"2006\" data-end=\"2115\">MotoGuru is not liable for unauthorized account usage resulting from your failure to secure your credentials.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"2122\" data-end=\"2148\"><strong data-start=\"2125\" data-end=\"2148\">4. Services Offered<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"2150\" data-end=\"2182\">Through the Platform, users may:<\/p>\n<ul style=\"text-align: left;\">\n<li data-start=\"2185\" data-end=\"2208\">Browse verified garages<\/li>\n<li data-start=\"2211\" data-end=\"2269\">Compare pricing, ratings, distance, and service inclusions<\/li>\n<li data-start=\"2272\" data-end=\"2316\">Request estimates and track service progress<\/li>\n<li data-start=\"2319\" data-end=\"2354\">Receive updates related to services<\/li>\n<\/ul>\n<p style=\"text-align: left;\" data-start=\"2356\" data-end=\"2445\">All prices shown are <strong data-start=\"2377\" data-end=\"2401\">indicative estimates<\/strong>, unless explicitly confirmed by the garage.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"2452\" data-end=\"2489\"><strong data-start=\"2455\" data-end=\"2489\">5. Estimates &amp; Additional Work<\/strong><\/h2>\n<ul style=\"text-align: left;\">\n<li data-start=\"2493\" data-end=\"2559\">Initial costs shared are estimates based on provided information<\/li>\n<li data-start=\"2562\" data-end=\"2669\">If additional issues are identified, a <strong data-start=\"2601\" data-end=\"2645\">revised estimate must be approved by you<\/strong> before work continues<\/li>\n<li data-start=\"2672\" data-end=\"2715\">MotoGuru does not force service decisions<\/li>\n<\/ul>\n<p style=\"text-align: left;\" data-start=\"2717\" data-end=\"2789\">Final costs are determined by the garage based on actual work performed.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"2796\" data-end=\"2814\"><strong data-start=\"2799\" data-end=\"2814\">6. Payments<\/strong><\/h2>\n<ul style=\"text-align: left;\">\n<li data-start=\"2818\" data-end=\"2919\">Payments (if applicable) may be collected directly by garages or via third-party payment processors<\/li>\n<li data-start=\"2922\" data-end=\"2987\">MotoGuru may act as a limited payment facilitator where enabled<\/li>\n<li data-start=\"2990\" data-end=\"3036\">All applicable taxes are payable by the user<\/li>\n<\/ul>\n<p style=\"text-align: left;\" data-start=\"3038\" data-end=\"3143\">MotoGuru is not responsible for payment disputes between users and garages, but may assist in resolution.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"3150\" data-end=\"3183\"><strong data-start=\"3153\" data-end=\"3183\">7. Cancellations &amp; Refunds<\/strong><\/h2>\n<ul style=\"text-align: left;\">\n<li data-start=\"3187\" data-end=\"3284\">Once a service is accepted by the garage and work has begun, cancellations may not be permitted<\/li>\n<li data-start=\"3287\" data-end=\"3359\">Refunds, if any, are subject to the garage\u2019s policy and service status<\/li>\n<li data-start=\"3362\" data-end=\"3452\">MotoGuru does not guarantee refunds but will support dispute resolution where applicable<\/li>\n<\/ul>\n<h2 style=\"text-align: left;\" data-start=\"3459\" data-end=\"3492\"><strong data-start=\"3462\" data-end=\"3492\">8. Pick-Up &amp; Drop Services<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"3494\" data-end=\"3508\">Where offered:<\/p>\n<ul style=\"text-align: left;\">\n<li data-start=\"3511\" data-end=\"3567\">Pick-up and drop are provided by garages, not MotoGuru<\/li>\n<li data-start=\"3570\" data-end=\"3629\">Availability, distance limits, and charges vary by garage<\/li>\n<\/ul>\n<p style=\"text-align: left;\" data-start=\"3631\" data-end=\"3713\">MotoGuru is not liable for delays or damages unless caused by platform negligence.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"3720\" data-end=\"3742\"><strong data-start=\"3723\" data-end=\"3742\">9. User Conduct<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"3744\" data-end=\"3761\">You agree not to:<\/p>\n<ul style=\"text-align: left;\">\n<li data-start=\"3764\" data-end=\"3802\">Submit false or misleading information<\/li>\n<li data-start=\"3805\" data-end=\"3861\">Post defamatory, abusive, illegal, or misleading content<\/li>\n<li data-start=\"3864\" data-end=\"3893\">Manipulate ratings or reviews<\/li>\n<li data-start=\"3896\" data-end=\"3955\">Misuse the Platform for unlawful or commercial exploitation<\/li>\n<li data-start=\"3958\" data-end=\"4006\">Interfere with platform security or operations<\/li>\n<\/ul>\n<p style=\"text-align: left;\" data-start=\"4008\" data-end=\"4066\">Violation may result in account suspension or termination.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"4073\" data-end=\"4106\"><strong data-start=\"4076\" data-end=\"4106\">10. Reviews &amp; User Content<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"4108\" data-end=\"4152\">By submitting reviews, ratings, or feedback:<\/p>\n<ul style=\"text-align: left;\">\n<li data-start=\"4155\" data-end=\"4224\">You confirm the content is truthful and based on genuine experience<\/li>\n<li data-start=\"4227\" data-end=\"4305\">You grant MotoGuru a non-exclusive, royalty-free license to use such content<\/li>\n<li data-start=\"4308\" data-end=\"4368\">MotoGuru may moderate or remove content violating policies<\/li>\n<\/ul>\n<p style=\"text-align: left;\" data-start=\"4370\" data-end=\"4441\">MotoGuru is not responsible for opinions expressed by users or garages.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"4448\" data-end=\"4487\"><strong data-start=\"4451\" data-end=\"4487\">11. Intellectual Property Rights<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"4489\" data-end=\"4610\">All content on the Platform, including logos, software, designs, text, and graphics, is owned by or licensed to MotoGuru.<\/p>\n<p style=\"text-align: left;\" data-start=\"4612\" data-end=\"4624\">You may not:<\/p>\n<ul style=\"text-align: left;\">\n<li data-start=\"4627\" data-end=\"4687\">Copy, reproduce, distribute, or exploit content commercially<\/li>\n<li data-start=\"4690\" data-end=\"4742\">Use MotoGuru trademarks without written permission<\/li>\n<li data-start=\"4744\" data-end=\"4819\">Limited, revocable access is granted for personal, non-commercial use only.<\/li>\n<\/ul>\n<h2 style=\"text-align: left;\" data-start=\"4826\" data-end=\"4860\"><strong data-start=\"4829\" data-end=\"4860\">12. Limitation of Liability<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"4862\" data-end=\"4895\">MotoGuru shall not be liable for:<\/p>\n<ul style=\"text-align: left;\">\n<li data-start=\"4898\" data-end=\"4937\">Quality of services provided by garages<\/li>\n<li data-start=\"4940\" data-end=\"4998\">Delays, failures, or inaccuracies by third-party providers<\/li>\n<li data-start=\"5001\" data-end=\"5049\">Indirect, incidental, or consequential damages<\/li>\n<\/ul>\n<p style=\"text-align: left;\" data-start=\"5051\" data-end=\"5116\">Services are provided on an <strong data-start=\"5079\" data-end=\"5115\">\u201cas-is\u201d and \u201cas-available\u201d basis<\/strong>.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"5123\" data-end=\"5149\"><strong data-start=\"5126\" data-end=\"5149\">13. Indemnification<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"5151\" data-end=\"5270\">You agree to indemnify and hold harmless MotoGuru, its directors, employees, and affiliates from claims arising due to:<\/p>\n<ul style=\"text-align: left;\">\n<li data-start=\"5273\" data-end=\"5300\">Your misuse of the Platform<\/li>\n<li data-start=\"5303\" data-end=\"5327\">Violation of these Terms<\/li>\n<li data-start=\"5303\" data-end=\"5327\">Breach of applicable laws<\/li>\n<\/ul>\n<h2 style=\"text-align: left;\" data-start=\"5364\" data-end=\"5386\"><strong data-start=\"5367\" data-end=\"5386\">14. Termination<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"5388\" data-end=\"5434\">MotoGuru may suspend or terminate your access:<\/p>\n<ul style=\"text-align: left;\">\n<li data-start=\"5437\" data-end=\"5465\">For violation of these Terms<\/li>\n<li data-start=\"5468\" data-end=\"5503\">For fraudulent or unlawful activity<\/li>\n<li data-start=\"5506\" data-end=\"5545\">At its discretion for platform safety<\/li>\n<\/ul>\n<p style=\"text-align: left;\" data-start=\"5547\" data-end=\"5602\">Upon termination, your access rights cease immediately.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"5609\" data-end=\"5642\"><strong data-start=\"5612\" data-end=\"5642\">15. Modifications to Terms<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"5644\" data-end=\"5803\">MotoGuru reserves the right to modify these Terms at any time. Updated Terms will be posted on the Platform. Continued use constitutes acceptance of revisions.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"5810\" data-end=\"5849\"><strong data-start=\"5813\" data-end=\"5849\">16. Governing Law &amp; Jurisdiction<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"5851\" data-end=\"5975\">These Terms are governed by the laws of India.<br data-start=\"5897\" data-end=\"5900\" \/>Courts located in <strong data-start=\"5918\" data-end=\"5940\">India<\/strong> shall have exclusive jurisdiction.<\/p>\n<h2 style=\"text-align: left;\" data-start=\"5982\" data-end=\"6022\"><strong data-start=\"5985\" data-end=\"6022\">17. Contact &amp; Grievance Redressal<\/strong><\/h2>\n<p style=\"text-align: left;\" data-start=\"6024\" data-end=\"6059\">For support or grievances, contact:<\/p>\n<p style=\"text-align: left;\" data-start=\"6061\" data-end=\"6154\"><strong data-start=\"6061\" data-end=\"6086\">MotoGuru Support Team<\/strong><br data-start=\"6086\" data-end=\"6089\" \/>\ud83d\udce7 Email: <strong data-start=\"6099\" data-end=\"6122\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"6101\" data-end=\"6120\">support@motoguru.in<\/a><\/strong><br data-start=\"6122\" data-end=\"6125\" \/>\ud83d\udcde Phone: <strong data-start=\"6135\" data-end=\"6154\">+91 00000 88888<\/strong><\/p>\n[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]\n","protected":false},"excerpt":{"rendered":"<p>[vc_section type=&#8221;full_width_background&#8221; text_color=&#8221;dark&#8221; top_padding=&#8221;6%&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;6%&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; content_layout=&#8221;default&#8221; advanced_gradient_display_type=&#8221;linear&#8221;][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1754","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/accoladesigns.tech\/motoguru\/wp-json\/wp\/v2\/pages\/1754","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/accoladesigns.tech\/motoguru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/accoladesigns.tech\/motoguru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/accoladesigns.tech\/motoguru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/accoladesigns.tech\/motoguru\/wp-json\/wp\/v2\/comments?post=1754"}],"version-history":[{"count":2,"href":"https:\/\/accoladesigns.tech\/motoguru\/wp-json\/wp\/v2\/pages\/1754\/revisions"}],"predecessor-version":[{"id":1756,"href":"https:\/\/accoladesigns.tech\/motoguru\/wp-json\/wp\/v2\/pages\/1754\/revisions\/1756"}],"wp:attachment":[{"href":"https:\/\/accoladesigns.tech\/motoguru\/wp-json\/wp\/v2\/media?parent=1754"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}